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Whether in marriage, friendship, teams, or working groups, we often find ourselves frustrated because we don’t believe we’re being heard. When we think about communication, we mostly think about the talking, maybe even our nonverbal communication. We too quickly assume that everything else is just a passive process. But listening is as much of a dynamic process of communication as verbal communication is, and we spend so much of our day engaging in this behavior. Whether it’s

It’s no secret that Communication Anxiety (we call it Communication Apprehension in the academic space) is an incredibly common...

For many practitioners, especially those in the helping professions, there is a particular weight required by their job that is often...

Communicating across generations has always been a difficult task. But with each generation, the challenges evolve. Many employers...

The art of effectively listening is, in fact, a practice that must be cultivated. To be engaged with someone else’s story, whether a...